Please read these terms carefully before using our services.
Last updated: February 1, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Baseflow ("Company," "we," "us," or "our") concerning your access to and use of the Baseflow platform and services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.
Baseflow provides a contract lifecycle management platform that enables users to:
To access certain features of the Services, you must register for an account. When registering, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
We offer different account types and subscription plans with varying features and limitations. The specific terms of your subscription will be provided at the time of purchase or upgrade.
You agree not to use the Services to:
Electronic signatures created through our Services are intended to be legally binding and enforceable under applicable electronic signature laws, including the Nigerian Evidence Act, the ECOWAS Supplementary Act on Electronic Transactions, and other applicable regulations.
You are responsible for ensuring that electronic signatures are appropriate for your specific use case and jurisdiction. Some documents may require wet-ink signatures or notarization under applicable law.
By using electronic signatures through our Services, you consent to conducting transactions electronically and acknowledge that electronic signatures have the same legal effect as handwritten signatures.
You retain all ownership rights in the content you upload, submit, or create through the Services ("User Content"). Baseflow does not claim ownership of your User Content.
By uploading User Content, you grant Baseflow a worldwide, non-exclusive, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing the Services to you.
You are solely responsible for your User Content and represent that you have all necessary rights to upload and share such content through the Services.
Certain features of the Services require payment of fees. You agree to pay all applicable fees as described on our pricing page or in your subscription agreement.
We will bill you in advance on a recurring basis (monthly or annually) based on your chosen subscription plan. Your subscription will automatically renew unless you cancel before the renewal date.
We reserve the right to modify our prices. We will provide notice of any price changes at least 30 days before they take effect. Continued use of the Services after price changes constitutes acceptance of the new prices.
Fees are generally non-refundable except as required by law or as explicitly stated in your subscription agreement. You may cancel your subscription at any time, but you will not receive a refund for any remaining subscription period.
The Services and all content, features, and functionality (excluding User Content) are owned by Baseflow and are protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Services.
If you provide feedback, suggestions, or ideas about the Services, you grant us the right to use such feedback without any obligation to you.
The Services may integrate with or contain links to third-party services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASEFLOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Baseflow and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your User Content, or your violation of these Terms.
You may terminate your account at any time by contacting us or using the account settings in the Services.
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, or extended periods of inactivity.
Upon termination, your right to use the Services will immediately cease. You may request export of your data within 30 days of termination. After this period, we may delete your data in accordance with our data retention policies.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be resolved through binding arbitration in Lagos, Nigeria, except that either party may seek injunctive relief in any court of competent jurisdiction.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us at: