Settings

8 min read

Customize Baseflow to match your business needs. Configure workspace settings, branding, notifications, billing, security, and integrations from a central location.

Workspace Settings

Configure basic information about your workspace including name, timezone, and default settings.

General Settings

Workspace Name

The name that appears in contracts and emails sent to signers.

Timezone

Used for scheduling, deadlines, and activity timestamps.

Default Contract Duration

Set how long signers have to complete contracts (7, 14, 30, 60, 90 days).

Reply-to Email

The email address signers can reply to when they have questions.

Branding & Customization

Make Baseflow feel like your own with custom branding. Your logo, colors, and company information appear on contracts and emails sent to signers.

Company Logo

Upload your logo (PNG, SVG, or JPG). It appears on contracts, emails, and the signing page. Recommended size: 400x100px.

Brand Colors

Set your primary and accent colors. These are used for buttons, links, and highlights throughout the signing experience.

Email Templates

Customize email templates for contract invitations, reminders, and completions. Add your messaging and tone.

Signing Page

Customize the signing experience with your branding. Add a custom footer message and hide "Powered by Baseflow."

White-label available

Business and Enterprise plans include full white-labeling options. Remove all Baseflow branding and use your own domain for the signing experience.

Notifications

Control how and when you receive notifications. Configure email, in-app, and mobile push notification preferences.

Notification Channels

Email

Delivered to your inbox

In-App

Notification bell

Mobile Push

iOS & Android

Notification Types

Contract Activity

Contract sent

When you send a contract for signature

EmailIn-App

Contract viewed

When a signer views your contract

EmailIn-App

Contract signed

When a signer completes their signature

EmailIn-App

Contract completed

When all signers have signed

EmailIn-App

Contract declined

When a signer declines to sign

EmailIn-App

Contract expired

When a contract deadline passes

EmailIn-App

Team Activity

Member joined

When someone accepts your invitation

EmailIn-App

Role changed

When your role is modified

EmailIn-App

Contract shared

When a contract is shared with you

EmailIn-App

System

Security alerts

Suspicious login activity

EmailIn-App

Usage alerts

Approaching plan limits

EmailIn-App

Product updates

New features and improvements

EmailIn-App

Billing & Plans

Manage your subscription, view invoices, and update payment methods. Choose the plan that fits your needs.

Starter

Free

For individuals getting started

  • 5 contracts/month
  • 1 user
  • Basic templates
  • Email support

Professional

$29/month

For growing teams

  • Unlimited contracts
  • 5 users
  • Custom templates
  • Priority support
  • Analytics

Business

$79/month

For larger organizations

  • Unlimited contracts
  • 20 users
  • Advanced workflows
  • API access
  • Custom branding
  • SSO

Enterprise

Custom

For enterprise needs

  • Unlimited everything
  • Dedicated support
  • Custom integrations
  • SLA guarantee
  • On-premise option

Billing Settings

Payment Methods

Add or update credit cards. We support Visa, Mastercard, and local payment methods.

Invoices

View and download past invoices. Invoices are sent to your billing email.

Security Settings

Keep your workspace secure with two-factor authentication, session management, and access controls.

Two-Factor Authentication

Add an extra layer of security by requiring a verification code in addition to your password. Supports authenticator apps and SMS.

Recommended

Single Sign-On (SSO)

Connect your identity provider (Google Workspace, Azure AD, Okta) to enable secure single sign-on for your team. Available on Business and Enterprise plans.

API Keys

Generate and manage API keys for integrations. Set expiration dates and restrict permissions per key. Revoke keys instantly if compromised.

Active Sessions

View all active sessions across devices. See location, device type, and last activity. Sign out of any session remotely.

Integrations

Connect Baseflow with your favorite tools to streamline your workflow.

CRM Integrations

Connect with Salesforce, HubSpot, Zoho, and more. Sync contacts and create contracts directly from your CRM.

Webhooks

Receive real-time notifications when events occur. Trigger automations in Zapier, Make, or your own systems.

Cloud Storage

Automatically save completed contracts to Google Drive, Dropbox, OneDrive, or Box.

API

Build custom integrations with our REST API. Full documentation and SDKs available.

Data Management

Export your data, manage storage, and control data retention policies.

Export Data

Download all your contracts, templates, and activity logs as a ZIP file. Exports include PDFs and structured data in JSON format.

Import Data

Import contacts, templates, and contracts from other platforms. We support CSV imports and direct migrations from DocuSign and HelloSign.

Delete Workspace

Permanently delete your workspace and all associated data. This action cannot be undone. You must export your data first and transfer any active contracts.